Do you feel at a loss or intimidated or repulsed by the thought of using social media? Like it or not, social media sites are a new means of communication, which we cannot ignore any more than we can ignore email. The fact is social media, if used properly, can be an effective, professional, and personal tool. If you are not using these sites currently, take a few minutes to see why you should be using social media and what you can do efficiently and effectively to save time, learn more and even advance your career. 

What’s the point? It’s all about building and creating relationships. Think about the way you traditionally get to know someone. You meet, you talk, you learn about each other’s likes and dislikes, you find things in common, and if you like that person enough, you set up another meeting to do it all again. Social media is simply an outlet to let people get to know others at their own convenience. Instead of sharing things face to face, you share things with a select group of people via Facebook or Google+ or you just share things with the world via Twitter. 

But I don’t have time. If you don’t have time to watch the news, read a newspaper/magazine, or go to dinner with a friend—just check your newsfeed. The magic of social media is that it was designed for people with little time and/or short attention spans. We all have smart phones—be it an iPhone, BlackBerry or Android phone. We all check our email. But it is even faster to check your newsfeed. Your Twitter/Facebook/LinkedIn apps provide a constantly updating newsfeed right on your phone. No longer do you have to read an entire article about the debt crisis; now you can just “follow” the @NYTimes or @CNN on Twitter and catch their headlines in 140 characters or less. Each contains a link that you can choose to click on if you want more information or you can simply scroll past it. Do you love a good travel deal? Do you want to get tips about home repair? For any kind of information that you may desire, there is someone tweeting about it. And that information does not have to flood your inbox and you do not have to waste time deleting it. Got a complaint about a restaurant or hotel you just visited? You can tweet about it. In fact, I tweeted about problems I was having with a particular hotel recently and within minutes, I was offered free parking, free points and free breakfast. I did not have to ask for a manager, and I did not have to be put on hold. Quite frankly, I did not have the time to do either. 

What do I get out of it? You gain information and instant perspective about a company or person just by following their tweets and/or status updates. You would be surprised how often most corporate entities are tweeting and what they are tweeting about. Corporations tweet articles or people that have mentioned them. Some tweet deals and discounts. Some even tweet about legislation that is up for a vote in the House or Senate that may affect them. Not only can you follow the entity, you can follow your client contact. Now I am not suggesting that you “friend” a client on Facebook initially, but you can “follow” them on Twitter or invite them to your LinkedIn network. Both are less personal than Facebook. Following someone can give you great insight into who he or she is and give you an easy way to break the ice the next time you speak with him or her. You can keep it professional and discuss that New York Times article his or her company tweeted about, or you can make it a little personal and ask about the restaurant he or she recently tweeted about. Either way, you have something to talk about.

But what should I share? Anything that interests you from articles to restaurants to experiences. It’s up to you. I assume many people email articles or links to things they have read that they think will be of special interest to someone. While you can still do that, what is even easier is simply posting it on your wall or tweeting about it. You can quickly suggest books, movies or restaurants to your friends and acquaintances. You might tell them about an amazing trip or experience that you have just had – share pictures or video. What we often like to know about people or share about ourselves can all be posted to your “wall” or shared through a simple 140 character “tweet.”

How do I use social media for professional purposes?  It’s all marketing. Lawyers live by their professional reputations and work hard at becoming the expert in their niche area of practice. Social media is a way to advertise your knowledge and insight in a quick and simple way. People may have little time to read your blog or log in and peruse your profile. But a short and insightful post is like a perfect news sound bite. It can have lasting effects and get you noticed. Twitter is the perfect tool for this, and because it is searchable and open to the public, it is best to keep it professional. Facebook can be linked to your Twitter account; however, because many people use Facebook to keep up with friends and family and post pictures, it is probably best to keep Facebook strictly personal. Professional relationships with judges, clients and coworkers (unless they are your very good friends), are better fostered through LinkedIn and Twitter.

Getting Started

1. Open a Twitter account and find some people or businesses to follow. Every so-called expert, personality, news source, or business is on Twitter, so search for them and follow them. You can find out who follows them or who they follow and build your base from there. You will be surprised how much information is available to you in just a 140 character tweet.

2. Pick your niche. Just like finding a niche area of practice, it is important to find your niche when developing your social media personality. Are you the guru on employment law, products, health care? Are you an expert in cooking or travel? Remember just because you are a lawyer, does not mean your social media personality has to be all about the law. It is about building a following and providing helpful information to your followers. If your followers trust you in one area, they are more likely to trust you in other areas.

3. Tweet daily. This sounds harder than it is. We are constantly absorbing information all day. Take a minute to spread that information around. Read a great article —tweet about it. Learned something new today —tweet about it. Found great, but possibly little known case law —tweet about it.

4. Connect your Twitter, Facebook and LinkedIn accounts, selectively. Keeping some things separate is important, but sometimes we want to reach all of our audiences at once. 

    a. Sync your Twitter and LinkedIn account. Market more than just your resume and your network of connections to the LinkedIn universe —market through the tweets you are already posting on Twitter. Do not wait for connections to happen —make them happen. Ask for advice or a business through both your Twitter and LinkedIn accounts. Syncing is simple. After logging into LinkedIn, there is a status update box just left of the share button. You will see the famous Twitter icon. Click on it and you will be taken to the Twitter authorization page. Follow the steps and choose what you want to be connected.

    b. Selectively connect your Twitter and Facebook accounts. Sharing personal pictures and status updates on Twitter may not always be wise, but you can send tweets to Facebook by linking the two services and using the hashtag #fb to get certain tweets onto Facebook.This is an option you can turn on through Facebook, just search for “selective tweets.”

Kim Tran is an attorney in the law firm of Hiltgen & Brewer PC in Oklahoma City. Ms. Tran's practice is concentrated in the areas of product liability, insurance defense, insurance coverage, commercial litigation and construction law. She represents companies involved with consumer goods and products, manufacturing industries and the insurance market. Ms. Tran is an active member of the DRI Women in the Law Committee, serving as the vice chair for the webpage subcommittee.
Bookmark and Share

 

It is no secret that law firms sometimes encounter clients that are less than enthusiastic about paying their bills. When a client balks at paying, there can be an enormous strain on the relationship, just as there can be "trickle down" stress at the firm for those attorneys who spent valuable time on the case. When a firm is unable to collect full payment in these situations, often the younger lawyers on the case are the first to suffer. They can have their time and billings cut, which can affect  not just their compensation and progress in the firm, but also their confidence and belief that their contributions are being valued.

Sometimes these situations are well beyond the control of the lawyers involved, especially the younger lawyers. For example, a client may fall on hard financial times, change owners, or simply refuse to pay. There may also be business development reasons that prompt a firm to write off amounts that they could otherwise legitimately claim. Nevertheless, there are a few proactive steps all lawyers, including younger lawyers, can try to take to minimize the risk that they will be on the short end of the deal.

One of the best ways for lawyers to minimize this risk is to set clear expectations in advance about what work is needed, how long it will take, and what it should cost. Understandably, this may be easier said than done. Often we do not know precisely how much work will be involved, how long it will take, or what it should cost. Moreover, sometimes shrewd clients will shop around for lawyers who will say just what they want to hear about the prospects of their case.

These realities, however, are no reason to avoid having a conversation about the expectations of the client and the lawyers. These expectations can include what the initial fees will likely be, what retainer is appropriate, and the range of possible outcomes for the case. While we do not have the benefit of a crystal ball, we do have experience we can draw on from other cases. A lawyer can usually forecast what will be needed in the short term and can give predictions about low and high ends based on prior experience. If the client is uncomfortable with those estimates or is unwilling to pay an appropriate retainer, it is far better to find out before expending time on a matter that may not be paid. Furthermore, setting these expectations early will allow the client to make a more informed decision about the case, which, in turn, usually leads to better client satisfaction.

Younger lawyers may not be involved in these direct client discussions, but they can still help set and manage expectations in a way that minimizes their own risk. Younger lawyers can make sure that their more senior colleagues have had these client discussions and that any appropriate retainers have been paid. They can ask for clear direction on how much time and money should be spent on certain projects and can speak up if the expectations seem unrealistic. They can keep an eye on the timely payment of prior bills to make sure additional work is not being done on non-paying cases. They can even ask to help generate the client's bill so that they understand what all the other moving parts are and what a client is ultimately being asked to pay.

Without a doubt, this is not the fun part of practicing law and is, in fact, something many lawyers deliberately avoid. Nevertheless, setting and fulfilling expectations is a critical step toward more profitable firms, more successful younger lawyers, and happier, better served clients.

Tom Vanderbloemen is an attorney at Gallivan, White & Boyd, P.A. in Greenville, South Carolina. He can be reached at TVanderbloemen@gwblawfirm.com or (864) 271-5428
Bookmark and Share

 

 

An issue that has recently flooded the pages of the New York Times is the rapidly increasing cost of attending law school, despite the economic climate this country is currently experiencing.  Law school tuition is rising four times faster than the cost to attend an undergraduate institution, yet the amount of students attending has also increased despite the heavy debt they will incur and the tight job market they will enter after graduating.  Many people in various legal positions have contributed their opinions to the debate of whether it is necessary for law schools to take action to lower costs, and if so, how that should be accomplished.  

The first law school in the United States was established in 1784 and the school viewed its students as apprentices, not as scholars.  However, in 1878 the American Bar Association (“ABA”) was formed and began enacting limitations on law schools.  For instance, in the 1890s the ABA pushed states to limit the number of people admitted to the Bar.  In 1906, the Association of American Law Schools also contributed to the transformation of law schools by adopting a requirement that law school consist of three years of study.

Since the formation of law schools, the organization of these institutions has experienced changes.  It is less common to see militant professors, as portrayed in the 1973 movie The Paper Chase, and more common to witness professors simply asking for volunteers in class and not berating students if they did not read an assignment.  Even the length of time that a person has to go to law school has changed.  Recently, schools such as Northwestern University School of Law have begun to offer an accelerated program in which a student can complete their Juris Doctor (“J.D.”) in two years instead of three.  

Despite all these changes, though, many people in the legal field are frustrated with how much it costs to attend law school as well as the make-up of law schools.  One common complaint, as detailed in The New York Times article, “What They Don’t Teach Law Students: Lawyering,” is that law students are leaving school with no practical training, leaving firms the task of having to prepare new associates to become lawyers on the firm’s dime, or that of clients.  Many suggestions have been offered as to how to remedy this issue in a way that would train law students to become lawyers and alleviate some of the financial costs law schools and students face.  One suggestion has been to decrease the amount of credits students must take.  Another proposal has been to replace the third year of law school with an apprenticeship, which was the focus of the first law schools, instead of forcing students to engage in more coursework.

A proposition that has generated a lot of discussion is the idea of replacing full-time faculty with adjunct faculty.  Currently, the ABA requires that its accredited schools have a ratio of twenty students or less to one full-time faculty member.  A ratio of thirty students to one full-time faculty member is not in compliance with the ABA standards, but many of these full-time professors do not have practical legal experience because law schools look to hire scholars and not people who have spent years practicing law.  On the other hand, an adjunct professor is an experienced practitioner by definition.  

Besides lacking practical experience, it is more expensive to employ full-time faculty as opposed to adjunct faculty.  About half of a law school’s budget is spent on faculty salary and benefits, and about eighty percent of that budget goes toward full-time faculty.  Alternatively, adjunct faculty make a few thousand dollars a year to teach a course.  

With the current economic climate, it is vital that changes are made among different institutions, including law schools that will keep costs down.  While no method is a guaranteed solution, staffing more adjunct faculty is something that should be considered and this type of change would need to be initiated by the ABA.  Even though modifications to the organization of law schools may make law school administrations and professors uneasy, if adjustments are not made, the make-up of the legal profession may experience unwanted changes.  The New York Times article states that, “the nature of legal work itself is evolving, and the days when corporations buy billable hours, instead of results, are numbered.”  If law students continue on the path of failing to obtain practical experience, their chances of succeeding in this dismal market will remain poor.

 

 

 

Bookmark and Share

 

A 2011 Midlevel Associates Survey conducted by The American Lawyer demonstrates that although the salary gap between minority and majority associates is closing, persistent differences continue to exist.  Hispanic associates reported the highest increase in their salary from 2008 to 2011, while Asian associates reported the highest salary and billing rates as compared to both their minority and majority counterparts, despite a decrease in their average salary.  Nonetheless, minority associates continue to rate job satisfaction categories lower than their majority counterparts. 

The survey also demonstrates that firms are making an effort to retain their minority associates.  Black and Hispanic associates were the most likely to report that they had mentors – 86.5 % and 83.1%, respectively.  Notwithstanding, all minorities thought that they had a lower chance of making partner than white associates.  Only 60% of Blacks, 63.7% of Asians and 68.4% of Hispanics thought that they were headed toward promotion.  How effective are these mentoring relationships when minority associates do not believe that they will reach the upper echelons of their firms?  What is the missing link between mentoring and retention/advancement of minority associates?  Has your firm employed innovative efforts to address the issue of advancement of minority attorneys?

http://www.law.com/jsp/cc/PubArticleCC.jsp?id=1322459168295&Survey_of_Minority_Associates_Shows_Persistent_Differences&cmp=tsm-cc-CCDDSurvey              

Bookmark and Share

 

 

Jamie Oliver, a chef and a child advocate focused on ensuring kids receive proper nutrition through their school lunch programs as well as at home, has a television show, Jamie Oliver’s Food Revolution, showing how he changes eating habits in school districts (this season he is in Los Angeles).  In each episode, he creates a visual showing the terrible foods kids are putting in their bodies.  It’s one thing to tell kids (or their parents) that fast food and processed food is bad for them, it is quite another to create a visual showing how bad it is, and creating such a powerful visual that it convinces those kids, their parents and the audience watching the show (including myself) how bad those foods are.  In a recent episode, he filled a family’s house with all the fast food they consume in a year.  Every square inch of furniture and floor was covered.  In another episode, he filled a school bus with sugar to show how much sugar the school board permitted in the kids lunch meals over a year.  It was powerful images like those that made folks change their minds and change their behavior.

When preparing for trial, we can take a page out of Jamie’s book, and think about what visuals (whether a photograph, a diagram, an animation, or some other representation) that encapsulates our theme and does so in such a powerful manner that the image we create carries through the trial, into the deliberation room and turns the jurors’ hearts and minds toward our view-point and toward our position.  Keep a file folder in your office drawer where you include pictures, images and ideas you clip from magazines and newspapers.  These images may later serve you at trial.

Being that it is Monday, my partner Craig Salner has his weekly tip for young lawyers.  This week he discusses the importance of getting involved with social networking.  You can find his post at http://csalner.wordpress.com/.

Bookmark and Share

 

An Expert's File

Posted on November 11, 2011 08:02 by Francisco Ramos Jr

 

Assume everything you write or e-mail an expert will be discoverable.  Even if you can somehow keep it from being discovered, you will probably spend your time and the client’s money to keep it confidential.  With that in mind, before you send anything to an expert ask yourself whether you would have a problem with the other side seeing it.  If so, think long and hard before sending it.  Also, folks have become too casual in what they include in e-mails, and I’ve found this true with experts, particularly their staff.  So try to avoid e-mailing experts and their offices whenever possible, sticking to phone calls and faxes when possible.  And ask them not to e-mail you.  Yes, it is less convenient, but it will help ensure that the experts don’t make errant comments that become part of their permanent file (which at some point will likely have to be produced to the other side).

Bookmark and Share

 

Show, Don't Tell

Posted on November 8, 2011 09:39 by Francisco Ramos Jr

In the movie, Super 8, JJ Abrams and Steven Spielberg do a great job in showing us, not simply telling us.  The opening scene is a mill worker removing the numbers 784 from a sign which reads “784 days since our last accident” and replacing it with the number “1.”  The audience knows an accident has occurred, likely a tragic one (since it is hard to believe that no one has suffered any scrapes or bruises or pulled muscles throughout the entire plant for over 2 years). ”Something happened,” you’re thinking to yourself, “and it was bad.”  The movie then cuts to a scene in a boy dressed in his Sunday’s best, sitting in the swing in his yard, ankle-deep in snow.  And then you’re like, “poor kid.  He lost someone.”  The makers of the film could have started with a narrative – “hey audience, there’s been a bad accident at the mill and it affects this boy.”   Yawn.  Instead, they show us, they don’t tell us.  And by showing us, their message is so much more effective.

When trying to persuade others, whether in a motion, at a hearing or at trial, try to paint pictures with your words.  Create images to show your audience your point. Don’t be satisfied by simply telling them.  Show them.  You could tell the jury that a witness was not at a good vantage point to see the accident.  Or you can create an image of how little he could see what was going on, showing the jury that he couldn’t have possibly seen what happened.  Think about how and when you can show more, versus simply telling, to make your advocacy more compelling, more dynamic and make yourself more of a storyteller.  

Bookmark and Share

 

You’ll leave with more than a hangover…

Posted on October 28, 2011 05:03 by Jobby Mathew

For all of you attending Annual Meeting this week – you might want to take a fire extinguisher to the cocktail mixer. Lawyerist.com has an interesting story regarding a lawsuit against the manufacturers of Bacardi 151. It seems that Bacardi’s popularity as a novelty in certain cocktails is contributing to its potential liability. Should the manufacturer be held liable for the tricks of a bartender? Have you had a close call or witnessed a trick like this at a bar? Let us know. In the interim, wear a fire retardant jacket if you are standing to close to the bar.

 

Bookmark and Share

 

In Those Guys Have All the Fun – Inside the World of ESPN, we learn that George Bodenheimer, who would become President of ESPN, started as a driver for the company.  George applied for a job as a driver in 1980, where he was asked if he would mind shoveling snow.  His response – “Not if you tell me where you keep the shovel.”   At the time, George was a college graduate with an economics degree. While he was waiting to hear back from ESPN, he had dinner with his dad who told him, “If you think the sports-television business would be a good career, then if they call you, you should accept the job.  It doesn’t matter what the pay is or what the job is.  You should make a career decision, not a money decision.”

Young lawyers need to make decisions that are career-driven, not-money driven. Look for firms that are headed by experienced, ethical attorneys where you will get real world experience sooner than later.  Firms where you have opportunities to attend hearings, take depositions, interview witnesses and interact with clients. These jobs generally are at smaller firms, and these jobs generally pay less than the big firms.  But if you want to grow as an attorney and acquire the experience you crave, take George’s dad’s advice and “make a career decision, not a money decision.”

Read more by Frank Ramos on his blog, Tips for Young Lawyers.

 

Bookmark and Share

Categories: Young Lawyers

Actions: E-mail | Comments

 

In the new movie, Super 8, JJ Abrams and Steven Spielberg do a great job in showing us, not simply telling us.  The opening scene is a mill worker removing the numbers 784 from a sign which reads “784 days since our last accident” and replacing it with the number “1.”  The audience knows an accident has occurred, likely a tragic one (since it’s hard to believe that no one has suffered any scrapes or bruises or pulled muscles throughout the entire plant for over 2 years). ”Something happened,” you’re thinking to yourself, “and it was bad.”  The movie then cuts to a scene in a boy dressed in his Sunday’s best, sitting in the swing in his yard, ankle-deep in snow.  And then you’re like, “Poor kid.  He lost someone.”  The makers of the film could have started with a narrative – “Hey audience, there’s been a bad accident at the mill and it affects this boy.”   Yawn.  Instead, they show us, they don’t tell us.  And by showing us, their message is so much more effective.

When trying to persuade others, whether in a motion, at a hearing or at trial, try to paint pictures with your words.  Create images to show your audience your point. Don’t be satisfied by simply telling them.  Show them.  You could tell the jury that a witness was not at a good vantage point to see the accident.  Or you can create an image of how little he could see what was going on, showing the jury that he couldn’t have possibly seen what happened.  Think about how and when you can show more, versus simply telling, to make your advocacy more compelling, more dynamic and make yourself more of a storyteller. 

Read more by Frank Ramos on his blog, Tips for Young Lawyers.

 

 

Bookmark and Share

Categories: Young Lawyers

Actions: E-mail | Comments

 
 

Submit Blog

If you wish to submit a blog posting for DRI Today, send an email to today@dri.org with "Blog Post" in the subject line. Please include article title and any tags you would like to use for the post.
 
DRI President's Blog
 
 

Search Blog


Recent Posts

Categories

Authors

Blogroll



Staff Login