In a recent Corporate Counsel article, the authors describe a Federal Trade Commission ruling about the disclosure of connections between corporate advertisers and those who shill, directly or indirectly, the advertisers’ wares. 

In this particular case, a media firm working for Hyundai Motor America had given certain bloggers gift certificates as an incentive to include links to Hyundai advertising videos in their blogs and/or to comment, in advance, on Hyundai’s 2011 Super Bowl advertisements.  Some of the bloggers had not disclosed to their readers that the media firm had provided these (admittedly minimal) incentives for the bloggers to drop Hyundai’s name into their blogs.

Problem was, Section 5 of the Federal Trade Communications Act requires the disclosure of a material connection between an advertiser and an endorser, when such a relationship is not otherwise apparent from the communications containing the endorsement.  See 15 U.S.C. §45.  The FTC has explained this requirement in some detail in its aptly named “Guides Concerning the Use of Endorsements and Testimonials in Advertising,” found at 16 C.F.R. Part 255.

Fortunately for Hyundai, the FTC decided not to punish it for the conduct of the outside media firm, because (1) Hyundai had a robust corporate compliance program in place that barred such conduct, and (2) neither Hyundai nor the media firm had intended to deceive consumers.  The authors then use this little tale to point up the need for corporate compliance programs, particularly in the areas of antitrust and consumer protection (noting, ominously, that federal criminal antitrust fines exceeded $1 biiiillllion dollars in 2011).

The article, and the FTC’s investigation, raise a couple of interesting issues.  First, yes, I do believe that corporate compliance programs in the “Age of Compliance” serve multiple purposes, not the least of which is to meet the Government’s expectation that your clients have them.  Indeed, I, myself, have written on this topic in the past.  (FTC:  Please note my full disclosure of the connection between Me The Blogger and Me The Author of the Article, in case that wasn’t otherwise obvious.)  Having just attended an ABA conference that included an in-house counsel panel discussion on this topic, however, one might reasonably wonder just how much good such programs do.  On the one hand, they may prevent shenanigans before said shenanigans occur.  On the other, and as some in-house counsel noted at the conference, when was the last time you heard of the Government cutting a Fortune 500 company any slack in a criminal case, just because it had an expensive compliance program in place?  Just sayin’.

Second, and I have to ask:  Is this whole FTC thing just stupid?  According to the article, the bloggers were commenting on, and including links to, Hyundai Super Bowl ads.  Does that mean they were vouching for the quality and desirability of Hyundai vehicles?  And even if they were, ask yourselves these questions:  (1) Do you trust bloggers to give you the unbiased, unvarnished truth about anything?  I mean, they’re bloggers, for goodness sake.  (2) Do you buy products based on what someone says about the company’s advertisements?  (3) Do you buy a car because one guy in the local paper writes a good review of it?  (4) Is the FTC’s investigation patronizing?  Is this the Nanny State run amok?  Are we truly too stupid to decide for ourselves whether we like a commercial and want to buy the product?  Or whether we should believe, and/or agree with, anything that Me The Blogger just wrote?  Just sayin’.

Kurt Stitcher, a trial lawyer and former federal prosecutor, is a Partner in the Chicago office of Faegre Baker Daniels LLP.  Kurt's practice encompasses white collar defense and investigations, product liability, and commercial/business litigation.  He can be reached at kurt.stitcher@faegrebd.com or at 312-212-6526.
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Over the past few years, we have all heard about and possibly participated in alternative fee agreements.  According the legal analysts, these agreements are “here to stay” and in response  DRI appointed an  Alternative Fee and Billing Task Force which recently authored a comprehensive white paper on 10 of the most popular alternative fee agreements.  This paper, now available on the DRI web site, exclusively for DRI members, details the most popular features of and potential ethical issues raised by each type of alternative fee agreements. The paper outlines the considerations that each party should consider before entering any type of arrangement.   


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A 2011 Midlevel Associates Survey conducted by The American Lawyer demonstrates that although the salary gap between minority and majority associates is closing, persistent differences continue to exist.  Hispanic associates reported the highest increase in their salary from 2008 to 2011, while Asian associates reported the highest salary and billing rates as compared to both their minority and majority counterparts, despite a decrease in their average salary.  Nonetheless, minority associates continue to rate job satisfaction categories lower than their majority counterparts. 

The survey also demonstrates that firms are making an effort to retain their minority associates.  Black and Hispanic associates were the most likely to report that they had mentors – 86.5 % and 83.1%, respectively.  Notwithstanding, all minorities thought that they had a lower chance of making partner than white associates.  Only 60% of Blacks, 63.7% of Asians and 68.4% of Hispanics thought that they were headed toward promotion.  How effective are these mentoring relationships when minority associates do not believe that they will reach the upper echelons of their firms?  What is the missing link between mentoring and retention/advancement of minority associates?  Has your firm employed innovative efforts to address the issue of advancement of minority attorneys?

http://www.law.com/jsp/cc/PubArticleCC.jsp?id=1322459168295&Survey_of_Minority_Associates_Shows_Persistent_Differences&cmp=tsm-cc-CCDDSurvey              

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The FTC Reins in Facebook

Posted on December 5, 2011 02:03 by Jim Fieweger

 

 

In the wild, wild west of the internet, it looks like the Federal Trade Commission is saddling up to play the role of sheriff. On November 29, 2011, the FTC announced its proposed settlement of claims against the social networking goliath, Facebook. (By the way, you can read about it on the Commission’s Facebook page. http://www.facebook.com/federaltradecommission?v=wall.) The settlement resolves an eight-count administrative complaint charging Facebook with misleading their users by telling them they would protect the privacy of personal information, but repeatedly allowing that information to be shared with third parties or made public without the users’ knowledge or consent.  (In the matter of Facebook, Inc., File no. 092 3188.) Coming on the heels of the FTC’s March 2011 settlement of charges that Google, Inc. violated its own privacy promises to consumers when it rolled out its social network site, Google Buzz (In the Matter of Google, Inc., File no. 102 3136), the Facebook case demonstrates the agency is willing to use consumer protection laws to “make sure companies live up to the privacy promises they make to American consumers.” http://ftc.gov/opa/2011/11/privacysettlement.shtm.)

The FTC’s charges stemmed from representations Facebook made to users regarding their ability to restrict access to personal information they loaded onto the site.  For example, according to the FTC, the company told users they could restrict access to personal data by using a “Friends Only” setting, but in fact, software applications developed by third parties -- “third-party apps” -- and employed by the users’ “Friends” could still access and collect the allegedly restricted data.  Facebook further misled users by telling them that third-party apps could not access data unnecessary to run the apps, and that Facebook would not share information with advertisers.  Neither of those representations was true.  Also, in December 2009, the company allegedly overrode users’ privacy settings when it enacted wholesale changes that public disclosed previously restricted information such as “Friends” lists, without first getting the users’ approval to enact these changes.  (You can read Facebook’s eight alleged deceptions  in the complaint at the FTC’s website - http://ftc.gov/os/caselist/0923184/111129facebookcmpt.pdf.)

Under the proposed settlement, Facebook will be prohibited from making any further deceptive privacy claims, from changing the way it shares a user’s data without first obtaining the user’s approval, and from allowing anyone to access a user’s information more than 30 days after the user deletes his or her account.  In addition, Facebook will be required to maintain a comprehensive privacy program intended to address privacy concerns associated with both new and existing products used on its site.  To ensure the existence and proper administration of its privacy program, Facebook will be audited by an independent third party every two years for the next twenty years.  Though the settlement does not impose any monetary sanctions, Facebook could incur fines of up to $16,000 per day if it fails to comply with its terms.  The FTC will take public comments on the proposed settlement through December 30, 2011.  

The FTC’s charges focused on Facebook’s failure to live up to its own representations regarding data security, not the simple fact that it shared personal data with third parties. This tack derived from the consumer protection standards underlying the complaint -- specifically, section 5(a) of the Federal Trade Commission Act, which prohibits "unfair or deceptive acts or practices in or affecting commerce.” (15 U.S.C. §. 45(a)(1)).  (The FTC also is tasked with enforcing the Children’s Online Privacy Protection Act, 15 U.S.C. § 6501 et seq., which imposes restrictions on operators of commercial websites who knowingly collect personal information from children under age 13, but that statute was not invoked in this case.)  
While it is easy to view this decision primarily as a vindication of personal privacy interests -- and in many ways, it is -- it really reflects a victory in the FTC’s efforts to defend consumer rights.  Facebook’s problems arose not from the dissemination of data, but from its failure to live up to its own promises.  Had Facebook not told its users that it would protect certain personal data, or had it simply informed users more fully regarding their December 2009 changes in their privacy practices, it is likely they could have disseminated the data precisely as they did, but avoided their run-in with the FTC.  

Facebook remains under criticism for other data collection practices, such as tracking webpages visited by both members and non-members.  As quoted in USA Today, West Virginia Senator Jay Rockefeller urges the passage of new laws to help consumers “protect their personal information from companies surreptitiously collecting and using . . . personal information for profit.” (http://www.usatoday.com/tech/news/story/2011-11-29/facebook-settles-with-ftc/51467448/1) Whether or not those new laws come to pass, the FTC has demonstrated that consumer protection laws already on the books give it some potent guns for policing the internet frontier.

Jim Fieweger is a partner in the Chicago law firm Williams, Montgomery & John.  A former Assistant United States Attorney in the Northern District of Illinois, Jim is an experienced trial lawyer whose practice focuses on commercial litigation and white collar criminal defense.  Jim is a member of the DRI Government Enforcement and Corporate Compliance Committee.

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With the federal and many state governments facing record deficits, legislatures and various governmental agencies have set their sights on the practice of Independent Contractor Misclassification as a way of adding billions of dollars to their revenues. It has been estimated that the misclassification of employees as independent contractors will cost the U.S. Treasury Department an estimated $7 billion in lost payroll tax revenue over the next 10 years. Recent audits by the California Employment Development Department (EDD) netted $140 million in additional tax revenues from companies that had misclassified 70,000 workers. Since 2009, multiple states have passed laws giving labor enforcement agencies more authority in auditing and penalizing companies that illegally classify employees as independent contractors. And although federal legislation aimed at enforcing improper classification has stalled in Congress, the 2011 federal budget appropriated $25 million to aid the Department of Labor in identifying and attacking employee misclassification. Similarly, the Internal Revenue Service is implementing a tax audit program that has also been fully funded in President Obama’s budget.

As if employers did not have enough motivation to take a second look at their use of independent contractors, plaintiff attorneys throughout the country have hastened the need for transportation companies to examine their employment practices with extensive class action litigation that has resulted in high stake verdicts and settlements in federal and state jurisdictions. While litigation was costly to the companies involved, it has also helped trucking and logistics companies identify employment and payment practices that contributed to findings that drivers were misclassified as independent contractors. Some of these practices have helped clear up the blurry line distinguishing employees from independent contractors. Among the policies that have led judges and juries to find that misclassification had occurred include:

- Drivers being required to adhere to company standards set forth in a guidebook
- Company advertising that it maintains its own fleet of vehicles
- Employers controlling the workload of the drivers and not allowing substitution of drivers
- Companies giving specific instructions to their drivers as to how to load, transport and unload shipments
- The practice of prohibiting drivers from using their own vehicles to provide services to other companies
- Internal employer evaluation of the performance of its drivers
- The requirement the drivers use certain routes on pick-ups and deliveries, drive trucks with the company logo and wear company uniforms

In short, companies that exercise control over the payment, routes, manner of delivery, and the ability of their drivers to work for other companies were deemed to be misclassifying employees as independent contractors. As a result, expensive settlements were reached to provide the drivers with lost workers' compensation, overtime, minimum wage, and other benefits. Ironically though, transportation companies have arguably benefited from the aggressive plaintiff litigation tactics since it has forced the industry to develop policies and procedures consistent with delegating control over duties to the drivers and preserving the independent contractor relationship. These practices include

- Allowing the independent contractors the freedom to accept or turn down loads with the exception that drivers need to be shut down when they are close to exceeding federal hours of service limits
- Avoiding the use of driver uniforms, universal driver policies and the common painting or logos on vehicles (especially in fleets with a combination of an employee and independent contractor drivers)
- Requiring drivers to maintain their own insurance, special permits and training records
- The updating and revision of owner-operator and lease agreements to make sure that the language reflects the intent of the parties to enter into an independent contractor relationship
- Making an independent contractor responsible for specific charges in vehicle lease agreements by correctly disclosing the charges pursuant to 49 CFR 376.12(h)

In sum, the transportation employers are faced with a difficult task of delegating control to drivers in an industry that certainly requires compliance with federal regulations. This inherent tension makes it wise for transportation employers to conduct mock audits as to the practices identified above. If an internal audit does reveal misclassification, employers do have options to remedy the situation:

1. Use the Safe Harbor provision of Section 530 of the Internal Revenue Code to provide an administrative settlement program, which is still more employer-friendly than many of the newer state laws.

2. Reclassify contractors who are clearly employees or, in the alternative, restructure the relationship via the use of an owner-operator agreement and the policy changes identified above. 

3. Consult with local labor and employment attorneys who can assist in the creation and the management of the audit and provide ongoing guidance about the evolving legal landscape and the likelihood of further changes in federal and state law in this area.


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As my pastor said in Church this past Sunday, "What are we waiting for?"  In other words, don’t wait until doomsday to get your house in order.  If you aren't in compliance with CSA now, take advantage of the winter slowdown to get there. Take 1 step this week to move towards compliance before you get hit. Here are few easy ways to save your company from racking up points. (All citations below to Code of Federal Regulations.)


Pull your drivers’ personnel files and double check everything is up to date:
Medical certificate not up to date – 1 point (391.41(b)(3))
No double-triple endorsement on the CDL – 3 points (383.93)
Operating without a valid CDL -- 3 points (383.23(a)(2))
Allowing driver to operate with a suspended or revoked CDL – 6 points (383.37(a))
Allowing driver under 21 years of ago drive interstate – 6 points (391.11(b)(1))

Hold a safety meeting and remind drivers about necessary details about their log books including:
Failure to sign the log book – 2 points (395.8(d)(5))
Failure to retain prior 7 days of log book – 5 points (395.8)
Hours of service violations – 7 points (various)
Failure to list motor carrier name in log – 2 points (395.8(f)(6))

Remind drivers that safety is priority one: 
Failure to wear seatbelt – 1 point (393.16)
Allowing an unauthorized passenger aboard – 1 point (392.60)
Smoking within 25 feet of a HM (hazardous material) vehicle – 1 point (397.13)

As you can see, some of these are heavily weighted, but so easy to prevent. Take the time now to protect your companies, your drivers, and yourself from a potential doomsday.

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I got an e-mail the other day telling me that I should read an article published by the ABA.  Normally I ignore such messages, but this one caught my eye.  The title of the article was “Not One Legal Secretary Preferred Working with Women Lawyers.”  Hummm.  I thought.  So I read it.

On Friday, October 28, 2011 the ABA Journal posted this article in their online content. 

This article is based on a study called “If you become his second wife, you are a fool: Shifting paradigms of the roles, perceptions, and working conditions of legal secretaries in large law firms.”  The full study is available at this link. The problem is that the ABA’s article, in my opinion, is a complete mischaracterization of the study.

On October 31, 2011, a group of women attorneys including the President of California Women Lawyers, Georgia Black Women Lawyers, and others had a phone conference with ABA Editor, Allen Pusey.  Those on the call ultimately demanded an apology and a retraction.  At the time of this writing, neither has happened.

On Wednesday, November 2, 2011, Forbes published a piece about women demanding an apology from the ABA.  

Two days later, on Friday, November 4, 2011, the ABA ran another article, basically saying the original article did women lawyers a favor by pointing to the fact we are discriminated against, and we don’t like to talk about it, so we got angry.  That is my summary. Read it and decide for yourself.

I am not a member of the ABA.  I dropped my membership and I am glad I did.  I think both articles should be retracted immediately.  The title of the initial article is inaccurate.  The study actually states that 47 percent of those surveyed had no opinion as to whether they preferred to work for male or female partners or associates.  With almost half of survey respondents expressing no opinion, it is a distortion of the results to say that “not one” legal secretary preferred working with women partners.

Additionally, the article gives the impression that the survey heavily emphasized the issue of legal secretaries working with women partners.  Such a survey on its face is insulting and feeds into gender stereotypes.  We do not (and should not) read about surveys regarding working with partners of particular religious affiliations, ethnicities, or sexual orientations.  While the study surveyed legal secretaries on a wide range of issues, two thirds of the ABA article focused on only one issue, secretaries working with women partners.  By strongly focusing on the survey results dealing with legal secretaries working with women lawyers, the article misrepresents the substance of the underlying study.  It gives disproportionate attention to but one of many issues addressed and in so doing continues to perpetuate negative stereotypes of women lawyers.  

Legal secretaries play an important role in law firms, and surveying how that role has evolved during the past 50 years is a worthwhile endeavor.  The ABA Journal’s emphasis on one aspect of that study does a disservice to legal secretaries as well as the women lawyers with whom they work.  I hope you will join me in writing to that organization asking for a retraction and apology. If you are interested in more background information or the steps certain women lawyers groups are taking, please let me know.  I am proud to be a DRI woman and I am proud to be on its Women in the Law Committee.

Laurie K Miller with the Charleston, West Virginia firm of Jackson Kelly PLLC    Teresa M. Beck is with Lincoln Gustafson & Cercos LLP in their San Diego, California.
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Those Guys Have All the Fun

Posted on October 24, 2011 03:22 by Francisco Ramos Jr

I’m working through a fascinating tome on the birth and history of ESPN, Those Guys Have All the Fun – Inside the World of ESPN.  Besides giving us an inside look at ESPN, which started from nowhere and was broadcasting from what some would say nowhere (no offense to Bristol, Connecticut, which I’m sure is a lovely town), the book provides us a sense of what goes into turning a great idea into reality.  The first lesson I took from the book is that a great idea is not enough. 

In 1978, Bill Rasmussen had a dream for an all sports channel, and with $9,000 he put on his credit card and some money he squeezed from family members, he sought out investors.  Eventually he landed a huge one and ESPN was on its way.  Unfortunately, his big idea was not enough.  All the hours he and his family poured into the venture was not enough.  Even the money wasn’t enough. What he lacked was a coherent, detailed long-term plan that projected how ESPN would succeed.  Others would come work for the company. Those who had a plan.  Ones who could see Bill’s vision, who understood you needed more than just a vision and who created a plan to implement it.  And along the way, Bill lost control, became what some would say ”irrelevant” and was eventually bought out.  His idea wasn’t his anymore.  His dreams had become someone else’s.  And that was it.  A brilliant man was pushed out.  Unfortunately for Bill he was missing the plan - details big and small – and eventually he got in the way of his dream.  ESPN appeared to have outgrown him.

Whether it is planning for a case, leading an organization or figuring out your life, yes, you need the big ideas.  Without Bill, there may never have been an ESPN.  And yes, you need the hard work.  And sometimes, you’ll need capital too.  But those ingredients don’t work unless you know where you’re going and have figured out how best to get there.  That means both big picture and little picture. That means understanding and knowing the “business” of whatever you are doing.  Figuring it out as you go along isn’t good enough.  See where it got Bill. 

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The Centers for Medicare and Medicaid Services (“CMS”) posted an alert (the “Alert”) that confirms that there has been an extension, in certain cases, of the reporting trigger date for Mandatory Insurer Reporting (“MIR”) under Section 111 of the MMSEA.  The Alert provides the new trigger dates based on gross settlement/judgment/other payment (“TPOC”)  values for claims as follows:

The implementation timeline for reporting will be based on the TPOC amount.  Below is a schedule of the new dates.

For TPOCs between $5,000 and $25,000 – the trigger date is Oct. 1, 2012 (with MIR starting the First Quarter, 2013);

For TPOCs between $25,001 and $50,000 – the trigger date is July 1, 2012 (with MIR starting the Fourth Quarter, 2012);

For TPOCs between $50,001 and $100,000 – the trigger date is April 1, 2012 (with MIR starting the Third Quarter, 2012); and

For TPOCs of $100,001 and above – the trigger date remains the same – Oct 1, 2011 (with MIR starting the First Quarter, 2012).

Below are examples of how these provisions will work: 

Example 1: If you settle a TPOC for $15,000 next week, you are not required to report that claim.  You may voluntarily report, but mandatory reporting (and the penalties associated therewith) would not apply until you settled that $15,000 claim on or after October 1, 2012.

Example 2: If you settle a $115,000 TPOC on or after October 1, 2011, mandatory reporting occurs no later than the submission window assigned during the first quarter of 2012.  The chart (in the Alert) is intended to let you know when a failure to report would trigger penalties. Penalties, therefore, could be levied if the RRE settles a TPOC of $100,000 or more, on or after October 1, 2011, and the RRE does not report under Section 111 during the reporting period in the first quarter of 2012.

The DRI Medicare Secondary Payer Task Force will continue to follow these issues and provide guidance to the DRI Community as new Alerts are posted.

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Following the Court’s recent opinion in AT&T Mobility LLC v. Concepion, 131 S. Ct. 1740 (2011), some commentators proclaimed the end of consumer class action whenever an arbitration clause existed.  While Concepion is a watershed opinion holding that the Federal Arbitration Act preempts many state law doctrines that would invalidate arbitration clause class action waivers, it is not the final word on the topic.  In prior articles, I noted the existence of the Arbitration Fairness Act of 2011 (H.R. 1873), which would exempt consumer, civil rights, and employment disputes from the FAA as well as reverse Rent-A-Center West, Inc. v. Jackson, 120 S. Ct. 2772 (2010).  Likewise, the Dodd-Frank Wall Street Reform and Consumer Protection Act (Pub. Law 111-203) calls on the bureau of Consumer Financial Protection and the SEC to consider administrative rules that could invalidate certain arbitration clauses in specified transactions.  Developments since the Court published Conception demonstrate that lower courts are splitting on how to interpret that authority, including in novel ways to continue invalidating class action waivers.  


Straightforward Applications of Concepcion to Enforce Class Action Waivers.  
Not surprisingly, many lower courts apply Conception to enforce arbitration provisions with class action waivers.  In Nelson v. AT&T Mobility LLC, 2011 U.S. Dist. LEXIS 92290 (N.D. Cal. Aug. 18, 2011), the court rejected arguments that a plaintiff seeking only “public” injunctive relief under California’s Unfair Competition Law (“UCL”) and Consumer Legal Remedies Act (“CLRA”) was not bound by an arbitration clause with a class action waiver.  That plaintiff argued that public injunctive relief addressed a public right, so allowing that plaintiff to proceed on a class basis would not conflict with the FAA.  That court also rejected the plaintiff’s arguments, based on California state court decisions following Concepcion, that claims under California’s Private Attorney General Act (“PAGA”) were not subject to Concepcion.  That plaintiff unsuccessfully analogized his UCL and CLRA claims to PAGA claims.
    
A few days after Nelson, the Third Circuit ruled that New Jersey common law imposing class arbitration despite an agreement’s prohibition of class/collective actions is inconsistent with, and preempted by, the FAA.  Litman v. Cellco P’Ship, 2011 U.S. App. LEXIS 17649 (3d Cir. Aug. 24, 2011).  The Third Circuit also noted that a New Jersey choice of law provision only applied to the agreement to the extent it was consistent with the FAA.  This dispels arguments that, by choosing a particular state’s substantive law, the parties necessarily choose that law to govern all aspects of interpreting the arbitration clause’s enforceability, too.  As a practice pointer, however, it probably is best to specify that the FAA governs interpretation of an arbitration provision in your agreement.      
Most recently, the court in Kaltwasser v. AT&T Mobility LLC, No. C07-00411 (N.D. Cal. Sept. 20, 2011), rejected arguments that an arbitration clause with a class waiver prevented the plaintiff from vindicating statutory rights.

That plaintiff pursued claims based on California’s UCL, CLRA, and False Advertising Law (“FAL”) based on AT&T’s claim to have the fewest dropped calls.  The plaintiff argued that the costs of expert witnesses in an individual arbitration would prevent him from vindicating rights under those California statues.  The vindication of rights argument often is based on Green Tree Financial Corporation-Alabama v. Randolph, 531 U.S. 79 (2000).  There, the Court indicated that “large arbitration costs could preclude a litigant . . . from effectively vindicating her federal statutory rights in the arbitral forum.”  Id. at 90.  The Kaltwasser court, however, indicated that it is not clear that Green Tree applies to the vindication of state, rather than federal, statutory rights.  Slip Op. at 8.  Even if Green Tree applies to state law claims, the “notion that arbitration must never prevent a plaintiff from vindicating a claim is inconsistent with Concepion.”  Id.  If the Concepion majority intended that plaintiffs could avoid class waivers by offering evidence of their individual costs of arbitration versus their potential recovery, one would have expected the majority to address that proposition as the dissent raised it.  Id. at 8-9.  It would be impractical to make a fact-specific comparison of a plaintiff’s potential award to potential costs in order to evaluate the enforceability of a class action waiver.  Id. at 9.  Last, the Kaltwasser court rejected the plaintiff’s argument that Concepion left intact California case law that claims for injunctive relief under the UCL, CLRA, and FAL cannot be arbitrated because the purpose of such relief is to remedy a public wrong that arbitration would frustrate.  Such a principle conflicts with the FAA because that amounts to a state law outright prohibiting arbitrating particular claims. Id. at 11.  

Novel Methods to Limit Concepcion’s Reach.
While those opinions enforcing class action waivers in arbitration provisions are useful to defendants, other courts find ways around Concepcion.  One of those opinions actually precedes Concepion but states a principle that other courts embrace.  In re American Express Merchant’s Litigation, 634 F.3d 187 (2d Cir. 2011), concluded that the costs of an economic analysis in a Sherman Act tying arrangement claim made the class waiver unenforceable.  Enforcing the arbitration clause would prevent individual plaintiffs from vindicating their federal statutory rights because no plaintiff would obtain an economic analysis that typically would be at least 10 times the size of its claimed damages.  Notably, the Second Circuit sua sponte stayed that matter for reconsideration in light of Concepion on August 1, 2011.  

Lower courts in the Second Circuit also have relied on the vindication of federal statutory rights doctrine.  For example, Chen-Oster v. Goldman, Sachs & Co., 2011 WL 2671813 (S.D.N.Y. July 7, 2011), the court ruled that a class waiver would prevent the plaintiff from effectively vindicating statutory rights under Title VII.  Circuit law made clear that such a plaintiff could only bring a “pattern or practice” discrimination claim in a collective action, so an arbitration class action waiver would make it impossible to pursue such federally-created, statutory claims.  
Moving beyond federal court, we also see state courts making considerable efforts to avoid Concepion.  In NAACP of Camden County East v. Thomas, 2011 N.J. Super. LEXIS 151 (N.J. Super. Ct. App. Div. Aug. 2, 2011), the court severed arbitration provisions as unenforceable under a traditional contract law analysis.  That litigation involved used automobile sales, and the plaintiff wanted to avoid an arbitration clause.  The court concluded that multiple documents provided to individual customers contained different, confusing, and vague language regarding arbitration.  Applying traditional legal doctrines regarding contract formation and interpretation, the court concluded that no mutual assent to the arbitration provisions existed because of those deficiencies.  Id. at *33-34. 

Similarly, the California Court of Appeal ruled that a PAGA claim for civil penalties relating to overtime pay deficiencies is a law enforcement action protecting the pubic.  Because such an action is not one benefiting private parties, refusing to enforce the arbitration clause and its class action waiver does not frustrate the FAA.  Brown v. Ralphs Grocery Co., 197 Cal. App. 4th. 49 (2011).  It will not be surprising to see state courts be more creative in crafting principles limiting Concepcion.
    
Finally, an administrative action before the National Labor Relations Board reveals that the Department of Labor and Equal Employment Opportunity Commission believe that class/collective action waivers violate the National Labor Relations Act.  Section 7 of that act guarantees employees the right “to engage in other concerted activities for the purpose of collective bargaining or other mutual aid or protection . . . .”  Section 8(a)(1) prohibits employers from interfering with that or any other right guaranteed in § 7 of the act.  In D.R. Horton Inc. v. Cuda, NLRB No. 12-CA-25764 the Department of Labor and EEOC (as well as the NLRB’s acting general counsel and various amici) assert that such waivers interfere with that ability to pursue concerted actions for mutual benefit.  The NLRB has not yet issued its decision, but this issue undoubtedly will work its way through the courts following the conclusion of administrative proceedings.  


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