Media strategy and the tips and tactics of developing female organizational power were the big topics of the morning at this year's DRI Sharing Success seminar in sunny Scottsdale at the Westin Kierland Resort.  The morning started off with TV and radio personality, Mary Katherine Ham.  She regularly defends her political opinions on her morning radio program, The Morning Majority, and against Bill O'Reilly on The O'Reilly Factor.  Her presentation focused on finding our voice and crafting our message and defense in the media - be it in the press, on tv, or on the Internet at large through social media.  Enlightening and refreshing and a great start to the morning. 

Linda Bray Chanow from the Center for Women in the Law spoke next and offered a very interactive discussion on the perceptions of female power in business and law. Simply by starting with a classic scenario we've all seen in our professional careers,  attendees peppered Ms. Chanow with questions and comments. Overall an incredibly collaborative and insightful presentation that will surely lead to continued discussions amongst all the attendees during the rest of the seminar.  Definitely excited to see what the rest of day has to offer.  

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The vanishing jury trial is perhaps one of the most important issues facing the civil justice system today.  Civil trials have declined in federal courts from 12% in 1984 to less than 1% in 2010.  Statistics from state courts, though more difficult to obtain, generally show the same trends.  The issue has been widely studied, and while the fact of the vanishing trial is clear, the reasons for the decline are less obvious.  Several theories have been advanced, ranging from a dramatic rise in case filings and underfunded court systems to the ever increasing cost of litigation and the success of alternative dispute resolution.  

In 2010, DRI created the Jury Preservation Task Force (JPTF) to examine and inform the membership of issues impacting civil jury trials.  The work of the JPTF is now underway.  In 2011, the JPTF conducted multiple surveys concerning issues impacting civil jury trials.  Survey respondents included State and Local Defense Organization (SLDO) leaders and participants in both the DRI Insurance and Corporate Counsel Roundtables.  The JPTF is now in the process of examining the survey results along with the significant body of research available on the vanishing jury trial and the initiatives being proposed to address the problem.
The JPTF, in collaboration with DRI’s Trial Tactics Committee, will publish the results of its findings in a future edition of For the Defense.  Then we will ask for your help.  Stay tuned!

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Do you feel at a loss or intimidated or repulsed by the thought of using social media? Like it or not, social media sites are a new means of communication, which we cannot ignore any more than we can ignore email. The fact is social media, if used properly, can be an effective, professional, and personal tool. If you are not using these sites currently, take a few minutes to see why you should be using social media and what you can do efficiently and effectively to save time, learn more and even advance your career. 

What’s the point? It’s all about building and creating relationships. Think about the way you traditionally get to know someone. You meet, you talk, you learn about each other’s likes and dislikes, you find things in common, and if you like that person enough, you set up another meeting to do it all again. Social media is simply an outlet to let people get to know others at their own convenience. Instead of sharing things face to face, you share things with a select group of people via Facebook or Google+ or you just share things with the world via Twitter. 

But I don’t have time. If you don’t have time to watch the news, read a newspaper/magazine, or go to dinner with a friend—just check your newsfeed. The magic of social media is that it was designed for people with little time and/or short attention spans. We all have smart phones—be it an iPhone, BlackBerry or Android phone. We all check our email. But it is even faster to check your newsfeed. Your Twitter/Facebook/LinkedIn apps provide a constantly updating newsfeed right on your phone. No longer do you have to read an entire article about the debt crisis; now you can just “follow” the @NYTimes or @CNN on Twitter and catch their headlines in 140 characters or less. Each contains a link that you can choose to click on if you want more information or you can simply scroll past it. Do you love a good travel deal? Do you want to get tips about home repair? For any kind of information that you may desire, there is someone tweeting about it. And that information does not have to flood your inbox and you do not have to waste time deleting it. Got a complaint about a restaurant or hotel you just visited? You can tweet about it. In fact, I tweeted about problems I was having with a particular hotel recently and within minutes, I was offered free parking, free points and free breakfast. I did not have to ask for a manager, and I did not have to be put on hold. Quite frankly, I did not have the time to do either. 

What do I get out of it? You gain information and instant perspective about a company or person just by following their tweets and/or status updates. You would be surprised how often most corporate entities are tweeting and what they are tweeting about. Corporations tweet articles or people that have mentioned them. Some tweet deals and discounts. Some even tweet about legislation that is up for a vote in the House or Senate that may affect them. Not only can you follow the entity, you can follow your client contact. Now I am not suggesting that you “friend” a client on Facebook initially, but you can “follow” them on Twitter or invite them to your LinkedIn network. Both are less personal than Facebook. Following someone can give you great insight into who he or she is and give you an easy way to break the ice the next time you speak with him or her. You can keep it professional and discuss that New York Times article his or her company tweeted about, or you can make it a little personal and ask about the restaurant he or she recently tweeted about. Either way, you have something to talk about.

But what should I share? Anything that interests you from articles to restaurants to experiences. It’s up to you. I assume many people email articles or links to things they have read that they think will be of special interest to someone. While you can still do that, what is even easier is simply posting it on your wall or tweeting about it. You can quickly suggest books, movies or restaurants to your friends and acquaintances. You might tell them about an amazing trip or experience that you have just had – share pictures or video. What we often like to know about people or share about ourselves can all be posted to your “wall” or shared through a simple 140 character “tweet.”

How do I use social media for professional purposes?  It’s all marketing. Lawyers live by their professional reputations and work hard at becoming the expert in their niche area of practice. Social media is a way to advertise your knowledge and insight in a quick and simple way. People may have little time to read your blog or log in and peruse your profile. But a short and insightful post is like a perfect news sound bite. It can have lasting effects and get you noticed. Twitter is the perfect tool for this, and because it is searchable and open to the public, it is best to keep it professional. Facebook can be linked to your Twitter account; however, because many people use Facebook to keep up with friends and family and post pictures, it is probably best to keep Facebook strictly personal. Professional relationships with judges, clients and coworkers (unless they are your very good friends), are better fostered through LinkedIn and Twitter.

Getting Started

1. Open a Twitter account and find some people or businesses to follow. Every so-called expert, personality, news source, or business is on Twitter, so search for them and follow them. You can find out who follows them or who they follow and build your base from there. You will be surprised how much information is available to you in just a 140 character tweet.

2. Pick your niche. Just like finding a niche area of practice, it is important to find your niche when developing your social media personality. Are you the guru on employment law, products, health care? Are you an expert in cooking or travel? Remember just because you are a lawyer, does not mean your social media personality has to be all about the law. It is about building a following and providing helpful information to your followers. If your followers trust you in one area, they are more likely to trust you in other areas.

3. Tweet daily. This sounds harder than it is. We are constantly absorbing information all day. Take a minute to spread that information around. Read a great article —tweet about it. Learned something new today —tweet about it. Found great, but possibly little known case law —tweet about it.

4. Connect your Twitter, Facebook and LinkedIn accounts, selectively. Keeping some things separate is important, but sometimes we want to reach all of our audiences at once. 

    a. Sync your Twitter and LinkedIn account. Market more than just your resume and your network of connections to the LinkedIn universe —market through the tweets you are already posting on Twitter. Do not wait for connections to happen —make them happen. Ask for advice or a business through both your Twitter and LinkedIn accounts. Syncing is simple. After logging into LinkedIn, there is a status update box just left of the share button. You will see the famous Twitter icon. Click on it and you will be taken to the Twitter authorization page. Follow the steps and choose what you want to be connected.

    b. Selectively connect your Twitter and Facebook accounts. Sharing personal pictures and status updates on Twitter may not always be wise, but you can send tweets to Facebook by linking the two services and using the hashtag #fb to get certain tweets onto Facebook.This is an option you can turn on through Facebook, just search for “selective tweets.”

Kim Tran is an attorney in the law firm of Hiltgen & Brewer PC in Oklahoma City. Ms. Tran's practice is concentrated in the areas of product liability, insurance defense, insurance coverage, commercial litigation and construction law. She represents companies involved with consumer goods and products, manufacturing industries and the insurance market. Ms. Tran is an active member of the DRI Women in the Law Committee, serving as the vice chair for the webpage subcommittee.
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A 2011 Midlevel Associates Survey conducted by The American Lawyer demonstrates that although the salary gap between minority and majority associates is closing, persistent differences continue to exist.  Hispanic associates reported the highest increase in their salary from 2008 to 2011, while Asian associates reported the highest salary and billing rates as compared to both their minority and majority counterparts, despite a decrease in their average salary.  Nonetheless, minority associates continue to rate job satisfaction categories lower than their majority counterparts. 

The survey also demonstrates that firms are making an effort to retain their minority associates.  Black and Hispanic associates were the most likely to report that they had mentors – 86.5 % and 83.1%, respectively.  Notwithstanding, all minorities thought that they had a lower chance of making partner than white associates.  Only 60% of Blacks, 63.7% of Asians and 68.4% of Hispanics thought that they were headed toward promotion.  How effective are these mentoring relationships when minority associates do not believe that they will reach the upper echelons of their firms?  What is the missing link between mentoring and retention/advancement of minority associates?  Has your firm employed innovative efforts to address the issue of advancement of minority attorneys?

http://www.law.com/jsp/cc/PubArticleCC.jsp?id=1322459168295&Survey_of_Minority_Associates_Shows_Persistent_Differences&cmp=tsm-cc-CCDDSurvey              

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An Expert's File

Posted on November 11, 2011 08:02 by Francisco Ramos Jr

 

Assume everything you write or e-mail an expert will be discoverable.  Even if you can somehow keep it from being discovered, you will probably spend your time and the client’s money to keep it confidential.  With that in mind, before you send anything to an expert ask yourself whether you would have a problem with the other side seeing it.  If so, think long and hard before sending it.  Also, folks have become too casual in what they include in e-mails, and I’ve found this true with experts, particularly their staff.  So try to avoid e-mailing experts and their offices whenever possible, sticking to phone calls and faxes when possible.  And ask them not to e-mail you.  Yes, it is less convenient, but it will help ensure that the experts don’t make errant comments that become part of their permanent file (which at some point will likely have to be produced to the other side).

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Show, Don't Tell

Posted on November 8, 2011 09:39 by Francisco Ramos Jr

In the movie, Super 8, JJ Abrams and Steven Spielberg do a great job in showing us, not simply telling us.  The opening scene is a mill worker removing the numbers 784 from a sign which reads “784 days since our last accident” and replacing it with the number “1.”  The audience knows an accident has occurred, likely a tragic one (since it is hard to believe that no one has suffered any scrapes or bruises or pulled muscles throughout the entire plant for over 2 years). ”Something happened,” you’re thinking to yourself, “and it was bad.”  The movie then cuts to a scene in a boy dressed in his Sunday’s best, sitting in the swing in his yard, ankle-deep in snow.  And then you’re like, “poor kid.  He lost someone.”  The makers of the film could have started with a narrative – “hey audience, there’s been a bad accident at the mill and it affects this boy.”   Yawn.  Instead, they show us, they don’t tell us.  And by showing us, their message is so much more effective.

When trying to persuade others, whether in a motion, at a hearing or at trial, try to paint pictures with your words.  Create images to show your audience your point. Don’t be satisfied by simply telling them.  Show them.  You could tell the jury that a witness was not at a good vantage point to see the accident.  Or you can create an image of how little he could see what was going on, showing the jury that he couldn’t have possibly seen what happened.  Think about how and when you can show more, versus simply telling, to make your advocacy more compelling, more dynamic and make yourself more of a storyteller.  

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Those Guys Have All the Fun

Posted on October 24, 2011 03:22 by Francisco Ramos Jr

I’m working through a fascinating tome on the birth and history of ESPN, Those Guys Have All the Fun – Inside the World of ESPN.  Besides giving us an inside look at ESPN, which started from nowhere and was broadcasting from what some would say nowhere (no offense to Bristol, Connecticut, which I’m sure is a lovely town), the book provides us a sense of what goes into turning a great idea into reality.  The first lesson I took from the book is that a great idea is not enough. 

In 1978, Bill Rasmussen had a dream for an all sports channel, and with $9,000 he put on his credit card and some money he squeezed from family members, he sought out investors.  Eventually he landed a huge one and ESPN was on its way.  Unfortunately, his big idea was not enough.  All the hours he and his family poured into the venture was not enough.  Even the money wasn’t enough. What he lacked was a coherent, detailed long-term plan that projected how ESPN would succeed.  Others would come work for the company. Those who had a plan.  Ones who could see Bill’s vision, who understood you needed more than just a vision and who created a plan to implement it.  And along the way, Bill lost control, became what some would say ”irrelevant” and was eventually bought out.  His idea wasn’t his anymore.  His dreams had become someone else’s.  And that was it.  A brilliant man was pushed out.  Unfortunately for Bill he was missing the plan - details big and small – and eventually he got in the way of his dream.  ESPN appeared to have outgrown him.

Whether it is planning for a case, leading an organization or figuring out your life, yes, you need the big ideas.  Without Bill, there may never have been an ESPN.  And yes, you need the hard work.  And sometimes, you’ll need capital too.  But those ingredients don’t work unless you know where you’re going and have figured out how best to get there.  That means both big picture and little picture. That means understanding and knowing the “business” of whatever you are doing.  Figuring it out as you go along isn’t good enough.  See where it got Bill. 

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On August 4, 2001, the American Bar Association's standing committee on ethics and professional responsibility issued formal opinion 11-461 entitled, "Advising Clients Regarding Direct Contacts with Represented Persons."  As a general rule under ABA model rule 4.2, a lawyer cannot communicate with a person that a lawyer knows is represented by counsel without the opposing counsel's consent to the communication.  This rule extends to the use of an intermediary as an agent to communicate with the represented person.  However, it is also sometimes useful for litigants or parties to a transaction to be able to communicate with each other even though they have their own counsel.  In such instances, the parties maintain the right to communicate directly.  Sometimes these communications may require a lawyer's assistance.

Advising your clients on this point is considered proper.  The primary question addressed in the newly issued opinion is whether a lawyer can advise and assist a client in communicating directly with a represented party without violating Rule 4.2.  The ABA Committee felt that there was tension regarding the lawyer's ability to assist the client and effectuating direct client to client contact. 

The ABA Committee had previously stated in formal opinion 92-362 that a lawyer can ethically advise a client to communicate directly with a represented adversary to determine if the adverse party's lawyer had informed them of a settlement offer.   In the new opinion, the committee states directly that "the decision to communicate directly with a representative person may be the client's idea or the lawyer's.  Some decisions and opinions suggest the counsel may be violating the rules prohibiting communication with a representative party by encouraging or failing to discourage a client speaking directly to the other party."  A concern remained under existing rules that a lawyer might run afoul of Rule 4.2 by "scripting" or "masterminding" a client's communication with a represented person.   The Committee stated that "what constitutes 'scripting' or 'masterminding' the communication is not clear, but such a standard, if too stringently applied, would unduly inhibit permissible and proper advice to the client regarding the content of the communication, greatly restricting the assistance the lawyer may appropriately give to a client."  The Committee concluded that without violating Rules 4.2 or 8.4, a lawyer can give assistance to a client regarding substantive communications with a represented party that could include what subjects are to be addressed regardless of whether the lawyer or the client proposes that the communication take place.  The lawyer may review, redraft and approve a letter or an outline for a conversation that the client wishes to use in the communications with the adversary.  The client may also request that the lawyer draft the basic terms and an agreement that he or she wishes to discuss with an adversary.   Nonetheless, some examples of overreaching do remain. 

The committee references several of them in its opinion stating that they include "assisting the client and securing from the represented person an enforceable obligation, disclosure of confidential information, or admissions against interest without the opportunity to seek the advice of counsel.  To prevent such overreaching, a lawyer must, at a minimum advise her client to encourage the other party to consult with counsel before entering into allegations, making admissions or disclosing confidential information.  If counsel has drafted a proposed agreement for the client to deliver to her represented adversary for execution, counsel should include in such agreement conspicuous language on the signature page that warns the other party to consult with his lawyer before signing the agreement."  

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